Morency Quoted on Client-Centric Approach as a Two-Year BTI Client Service All-Star MVP
Partner Paula Morency was quoted on her superior client service approach and featured as one of only eight two-year BTI Client Service All-Star MVPs recognized by corporate counsel for above-and-beyond client support.
Paula said that in addition to being able to quickly respond to clients, the information being relayed must be easily digestible.
“I try to be concise in describing solutions and risk factors, and put that advice in a form they can think about and circulate internally,” she said. “Fundamentally, I care about addressing my clients’ interests in creative ways that might avoid litigation, if possible, while also making sure we have the evidence and law we will need to prevail if suit is filed.”
Paula is one of 326 total attorneys named in the BTI Client Service All-Stars 2018 Report, which is compiled based on unprompted client feedback regarding legal skills, superior client focus, client experience, unmatched business understanding, outsized value, and innovative thought leadership.
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